Flatlands Family Dental

Patient Reviews

Flatlands Family Dental Reviews
7919 Flatlands Ave., Brooklyn, NY 11236
4.6 / 5
based upon 818 reviews.
Posted On: 12/19/2024 Dr Held and Nichole were awesome!! Such a pleasant visit. Tamara D google Logo Google Review
Posted On: 12/18/2024 I usually do not write reviews but I was compelled to share my positive experience. Dr. Epstein was amazing!! He was patient, caring, informative, knowledgeable, and gentle. I was made to feel like I was in a safe space. Dr. Epstein made the procedure feel seem-less and above all pain free. The staff was supportive and kind. I highly recommend going to Flatlands Family Dental for your dental care. Jill S google Logo Google Review
Posted On: 12/18/2024 Celine G google Logo Google Review
Posted On: 12/10/2024 Felt like family Andy google Logo Google Review
Posted On: 12/10/2024 Excellent service Ivony T google Logo Google Review
Posted On: 11/27/2024 Wait time was a bit long but the staff is attentive & informative. Pelumi A google Logo Google Review
Posted On: 11/23/2024 The staff was so very nice. They made me feel comfortable. Looking forward to my next visit. Kim G google Logo Google Review
Posted On: 11/13/2024 Dr.Randhawa and Nicole are the best I haven’t been to a dentist that has healthcare workers that genuinely make you feel safe 🥰 Hilary S google Logo Google Review
Posted On: 10/28/2024 A clean, beautiful and welcoming atmosphere, especially at the front desk.
Ty
EURANE P google Logo Google Review
Posted On: 10/24/2024 First visit to Flatlands Family Dental went amazing. Dr. Herald and Nicole were amazing and patient enough to answer all my questions/concerns and provide adequate advice on further procedure. Love the low wait time! Suhail I google Logo Google Review
Posted On: 10/24/2024 Amari H google Logo Google Review
Posted On: 10/17/2024 Dr. Held and Nicole were extremely helpful and thorough. They worked well together and got me on my way quickly. Thanks again Dr. Held and Nicole! Latoya W google Logo Google Review
Posted On: 10/17/2024 Rayon M google Logo Google Review
Posted On: 10/17/2024 Dr Held and Nicole very team…. Very wonderful indeed …I appreciate them very good Patrick U google Logo Google Review
Posted On: 10/15/2024 Lizette F google Logo Google Review
Posted On: 10/15/2024 I always have a great experience at Flatlantds Dental. State of the art equipment and friendly service. Jestine C google Logo Google Review
Posted On: 10/15/2024 Dr. Teicher & Assistant Nicole provided me with wonderful service and made me feel very comfortable. Kiaa S google Logo Google Review
Posted On: 10/08/2024 Christopher T google Logo Google Review
Posted On: 10/07/2024 Front desk and Dr was polite and professional. But info on denture prices were too extreme. Said my insurance didn’t cover what I needed and what I wanted. But that was not true. Tried to get me to pay $8,000 out of pocket for partial dentures. Rip off. Guess I’ll be toothless☹️ Yvonne L google Logo Google Review
Posted On: 10/07/2024 This office is a money grab! Every time I try to come in for a cleaning, they try to get me to pay for an implant or a 'gum treatment' that is quoted at $5000. I declined. Once I declined the draping was taking off and I was told the cleaning could not be done due to my 'gum disease'. Mind you my cleaning has been done every other time I went. I don't know why this time was different. I was told I had to sign a refusal of care at the front. No problem. I went to the front and was given nothing but a referral to a peridontist. So if I need a peridontist why the hell were you guys trying to do the work for $5k? All of the locations are the same way! This is actually the first time I have been denied a cleaning. My daughter needs braces, they lied to me and said braces aren't covered by insurance and tried to force me into getting invisalign for my daughter. Very shady business and I will not be back. Shantay D google Logo Google Review
Posted On: 10/05/2024 Went a few years ago to Dr Weiss office that was located on 5520 Glenwood Road. He was very professional as well as the other doctors in that office I had a very good experience even that I went just for consultation, they did cleaning without me even asking for it and they did very good it was all paid by my insurance I didn’t have to spend a dime out of pocket, in the end of consultation I knew just about what I will have to pay to restore my smile they gave me a fair and honest quote.

So last year I decided to book there again and I noticed they relocated, I was surprised to find out the whole staff is different and none of the doctors who dealt with me In the past work there. I was also quoted $5k for periodontal procedure as per the 20 year old russian doctor or all my teeth will fall out and $7k for aligners so $12k before extractions bone grafts implants and crowns
I had a feeling that team is sketchy and being dishonest also the price seemed way too high. Ended up being diagnosed with gingivitis and they didn’t have the courtesy to give me a referral to a periodontist, didn’t even offer a cleaning that I needed at that time.
I went to a different reputable doctor and was diagnosed; I have no gum disease and quoted $5k for aligners.

I will never come back to any family dental location not even for free cleaning very disappointed what a disgrace someone should revoke the license from that doctor that diagnosed me It’s unbelievable such practice is taking place here in America
Tom google Logo Google Review
Posted On: 10/03/2024 Everyone should stay clear of this office! They will lie to you to get every dollar they can from the patient. They are just out to make money and do not care about patient care and morale. They will promise you one thing and technically give it you in a lower quality. I will not do business with this office ever again and I hope that others would heed my warning! Juliana P google Logo Google Review
Posted On: 10/01/2024 My experience was comfortable and painless. I was nervous about my visit, but everything went extremely smooth. Anne M google Logo Google Review
Posted On: 09/28/2024 Feeewwww what a time! But they are amazing !!! Thank you so much !! Jewel S google Logo Google Review
Posted On: 09/14/2024 Had to have an emergency tooth extraction and found this place by luck to be open on a Saturday. Omg they are so patient and gentle- best dentist hands down. I felt nothing. Rockell google Logo Google Review
Posted On: 09/14/2024 My experience was excellent. The staff was very warm and welcoming. Everyone was extremely professional and I was satisfied with the work done so far. All in all they are my choice for best dental clinic in Brooklyn ♥️❤️😍 Jewel C google Logo Google Review
Posted On: 09/11/2024 Vanessa M google Logo Google Review
Posted On: 09/07/2024 Very nice and comfortable while doing fillings no pain King C google Logo Google Review
Posted On: 09/07/2024 Dorothy M google Logo Google Review
Posted On: 09/06/2024 Very professional and courteous staff Marie V google Logo Google Review
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