Patient Reviews
Flatlands Family Dental Reviews
7919 Flatlands Ave., Brooklyn, NY 11236
4.6 / 5
based upon 818 reviews.
Posted On: 10/29/2025 I am very happy with my services at Flatlands Family Dental. All the staff, especially Nadia, are very kind and professional. I would refommend this office to anyone who wants good dental treatment. Farah M 
Google Review
Google Review Posted On: 10/23/2025 The flatlands location has great staff very friendly Yvette was so nice and kind and helpful and stayed with me till the end! Definitely will
Go back and recommend to others as well! Lisa Z Google Review
Go back and recommend to others as well! Lisa Z
Google Review Posted On: 10/21/2025 Thank you to everyone and your hard work, and I was able to book an appointment same day for a small dental issue I was experiencing! Extra thank you for Ms. Yvette, Lana, Dr. Nadia, and Naomi for their assistance and top notch care in my visit today! Rose C Google Review
Google Review Posted On: 10/18/2025 Shocking Experience: Routine Cleaning Refused Unless I Paid $5500 for Deep Cleaning (ZERO STARS)
I visited Flatland Family Dental for a routine six-month cleaning. After my initial X-rays and exam, the female hygieneist (because i don't think a proper dentist can ever do that), informed me I urgently needed a 'deep cleaning' (scaling and root planing) and quoted me a staggering $5,500 out-of-pocket cost.
The issue is not just the high price, but the practice's policy: When I declined the $5,500 deep cleaning therapy, stating I wanted to seek a second opinion and just move forward with my scheduled routine cleaning, the staff informed me they would not perform the regular cleaning at all. They essentially refused service for the basic, preventative care I was scheduled and insured for, unless I agreed to the massive, costly procedure they recommended.
This felt less like healthcare and more like a high-pressure sales tactic. The refusal to provide routine care—a service I was expecting and covered for—because I wouldn't commit to a $5,500 procedure is unacceptable and deeply questionable. It gives the strong impression that this practice prioritizes maximizing profits through expensive treatments over patient choice and basic dental health. Never coming to this practice ever again, the business also lost all my family members as patients who use to come here.
If you are looking for a straightforward dentist who respects your budget and choice, I highly recommend you look elsewhere. Raheel Z Google Review
I visited Flatland Family Dental for a routine six-month cleaning. After my initial X-rays and exam, the female hygieneist (because i don't think a proper dentist can ever do that), informed me I urgently needed a 'deep cleaning' (scaling and root planing) and quoted me a staggering $5,500 out-of-pocket cost.
The issue is not just the high price, but the practice's policy: When I declined the $5,500 deep cleaning therapy, stating I wanted to seek a second opinion and just move forward with my scheduled routine cleaning, the staff informed me they would not perform the regular cleaning at all. They essentially refused service for the basic, preventative care I was scheduled and insured for, unless I agreed to the massive, costly procedure they recommended.
This felt less like healthcare and more like a high-pressure sales tactic. The refusal to provide routine care—a service I was expecting and covered for—because I wouldn't commit to a $5,500 procedure is unacceptable and deeply questionable. It gives the strong impression that this practice prioritizes maximizing profits through expensive treatments over patient choice and basic dental health. Never coming to this practice ever again, the business also lost all my family members as patients who use to come here.
If you are looking for a straightforward dentist who respects your budget and choice, I highly recommend you look elsewhere. Raheel Z
Google Review Posted On: 10/14/2025 Great experience as a first time patient I had a medical emergency and Dr T, Annie the manager Yvette and Nadia the treatment coordinator Nadia and Karizma the front desk staff made sure my emergency was well taken care of even staying late working hard ensuring my medical emergency was done I highly recommend to anyone look for great care Nadia A Google Review
Google Review Posted On: 10/14/2025 Going to the dentist is not always a pleasant experience. However this clinic’s staff and medical team will turn your visit into an absolute delight! They are insightful, patient and truly go the extra mile to make their patients feel welcome and cared for. Moreen T Google Review
Google Review Posted On: 10/09/2025 Denilson V Google Review
Google Review Posted On: 10/07/2025 Lana was pleasantl and did a great job with the cleaning. Nadia was very informative and knowledgeable. The receptionist was very welcoming and professional. I will definitely come back Strawberry 5 Google Review
Google Review Posted On: 09/25/2025 My experience was well above my expectations. Daisy was great and very knowledgeable about her job. Office staff very friendly and great service. Bob G Google Review
Google Review Posted On: 09/22/2025 After reading other reviews, I feel obligated to tell my story. Well the staff is nice, but this place is running a scam. They try to get you to sign paperwork to do things you really don’t need, and if you don’t do it they get mad and basically kick you out. They don’t clean your mouth good, it’s a quick process of not doing much. This place is a scam. 100% Danny S Google Review
Google Review Posted On: 09/15/2025 Reception with Naomi was friendly and welcoming . I was about to walk out the office but she encouraged me to stay .
I arrived there 10.25 for a 10.30 appt but wasn’t seen until 11.25 even though forms were already filled out .
Dental assistant Daisy was friendly and professional with radiographs, so too was Dr Mya and the other female dentist who gave professional advice and a referral.
The hygienist Kenny was pleasant, professional, friendly and advised well about oral care, cleaning was excellent, painless.
The entire staff made me feel welcome and comfortable . I would definitely go back but Naomi is such a valuable asset, thnx so much Ann L Google Review
I arrived there 10.25 for a 10.30 appt but wasn’t seen until 11.25 even though forms were already filled out .
Dental assistant Daisy was friendly and professional with radiographs, so too was Dr Mya and the other female dentist who gave professional advice and a referral.
The hygienist Kenny was pleasant, professional, friendly and advised well about oral care, cleaning was excellent, painless.
The entire staff made me feel welcome and comfortable . I would definitely go back but Naomi is such a valuable asset, thnx so much Ann L
Google Review Posted On: 09/08/2025 This was an amazing experience! I felt no pain, the dental treatment was impeccable. Best dental experience ever. Thank you! Angel M Google Review
Google Review Posted On: 08/27/2025 Everything and Everyone was absolutely AMAZING. Chery, Izzy, Nadia, Dr. Randhawa and Italyah are the best. The service is wonderful and they are the nicest and very helpful. I'm glad I came here. It's very friendly and you feel welcome here.
Back to give updated review. I have NOT been happy since I had work done there. Once the numbness wore offi haven't been happy and a few days passed I felt like something wasn't right. I can't really put pressure on the tooth the dentist worked on. Any type of food hurts And the tooth is always aching. This is definitely a failed filling cause the place before this never gave me a problem. I been in the process of looking for a new dentist cause I'm afraid to let them touch me again. The staff is very nice but that Doctor Randhawa I DEFINITELY don't want touching me again. Star A Google Review
Back to give updated review. I have NOT been happy since I had work done there. Once the numbness wore offi haven't been happy and a few days passed I felt like something wasn't right. I can't really put pressure on the tooth the dentist worked on. Any type of food hurts And the tooth is always aching. This is definitely a failed filling cause the place before this never gave me a problem. I been in the process of looking for a new dentist cause I'm afraid to let them touch me again. The staff is very nice but that Doctor Randhawa I DEFINITELY don't want touching me again. Star A
Google Review Posted On: 08/27/2025 Everything was excelente
Good staff Yvesner N Google Review
Good staff Yvesner N
Google Review Posted On: 07/17/2025 Victoria W Google Review
Google Review Posted On: 07/16/2025 Young S Google Review
Google Review Posted On: 06/30/2025 Where do I begin…I must say that I had a great experience with Dr Randawa and Nicole…it was surely a pleasure to have them take care of me in doing my crown replacement not to mention the receptionist. From day one that young lady was extremely pleasant and helpful…I wish I had gotten her name as well…she has such a bubbly demeanor that it’s effectious…All in all I must say that my experience was great with Dr Randawa and she is the best at what she does extremely patient and a perfectionist. Thanks again for everything! Love it! I will be seeing you at Avenue D. 😁 Al C Google Review
Google Review Posted On: 06/25/2025 This is the worst dentist i have ever visited in my 28 years if my life i should have listened to the reviews on google my appointment was scheduled for 10:30 i arrived to the office at 10:20 i did not get seen until 11:40 the dentist told me i had a bunch of cavities even though it isnt true i have sensitivity sometimes his assistance told me i need to get invisaline because my smile looks good but its not perfect then told me i need to come back for wisdom and all type of random procedures when my teeth are dam near perfect not rotten i came for a cleaning that man cleaned my teeth for 5 minuted then said im free to go he ddnt spend any real time on me at all just argued & discriminated against me listen to the review do not go they are just trying to rob your pockets and your insurance run stay far away from this place i will be posting on youtube tiktok an all of my social media platforms 😡😡😡 Andre G Google Review
Google Review Posted On: 06/20/2025 I had a very disappointing experience at this dental office on 6/12/2025. I came in for an emergency visit to have a filling replaced, but instead of receiving the care I needed, Dr. Adam refused to treat me unless I agreed to more extensive and costly procedures including placing a cap on my tooth and replacing missing teeth on the side.
I made it clear that I was there for a filling replacement only, but he refused to proceed unless I agreed to everything else he recommended. As a result, I left the office without any treatment during an urgent situation.
What makes this even more frustrating is that this has been a family dentist for years, and we’ve trusted them with our care. I never expected to be denied service for not agreeing to additional procedures that weren’t part of my reason for visiting.
Very unprofessional and disappointing experience. My family and I will not be returning. Ellissa P Google Review
I made it clear that I was there for a filling replacement only, but he refused to proceed unless I agreed to everything else he recommended. As a result, I left the office without any treatment during an urgent situation.
What makes this even more frustrating is that this has been a family dentist for years, and we’ve trusted them with our care. I never expected to be denied service for not agreeing to additional procedures that weren’t part of my reason for visiting.
Very unprofessional and disappointing experience. My family and I will not be returning. Ellissa P
Google Review Posted On: 06/16/2025 Arlene F Google Review
Google Review Posted On: 06/05/2025 I love it the assistant Nadia and the other TC are very professional and great I will recommend this service to anyone who is looking for dental work June P Google Review
Google Review Posted On: 05/28/2025 Was urged to come in at 12pm for an appointment. I arrived at 12:05pm.. I’m still siting here and it’s almost 2:30pm! All for a consultation! This is ridiculous and wildly inconsiderate. Kaprice B Google Review
Google Review Posted On: 05/05/2025 Horrible service. 2 months. I cant get an appointment ..
Stupid. Go Elsewhere Nowell J Google Review
Stupid. Go Elsewhere Nowell J
Google Review Posted On: 04/28/2025 STAY FAR AWAY!
I visited this office in August 2024, and it was a nightmare. They convinced me I had severe gum disease that required either their out-of-network laser treatment (nearly $5,000) or an extremely invasive surgery with a specialist. They scared me so badly that I ended up crying in the office, thinking I would lose all my teeth or have to endure a painful surgery.
The dentist wouldn't even make eye contact with me. After I made it clear that I couldn’t afford the $5,000 treatment, they quickly wrote me a referral to a specialist and rushed me out — the dentist spent maybe two minutes total looking at my mouth.
When I finally got an appointment with a real specialist, I was told that all I needed was a routine cleaning and that I was nowhere near needing any kind of surgery or specialist treatment.
This place is a scam. They use fear tactics and grossly exaggerate conditions to pressure you into expensive, unnecessary treatments. They don’t care about your health — only your money.
If you value your health (and your wallet), GO SOMEWHERE ELSE! Shawny S Google Review
I visited this office in August 2024, and it was a nightmare. They convinced me I had severe gum disease that required either their out-of-network laser treatment (nearly $5,000) or an extremely invasive surgery with a specialist. They scared me so badly that I ended up crying in the office, thinking I would lose all my teeth or have to endure a painful surgery.
The dentist wouldn't even make eye contact with me. After I made it clear that I couldn’t afford the $5,000 treatment, they quickly wrote me a referral to a specialist and rushed me out — the dentist spent maybe two minutes total looking at my mouth.
When I finally got an appointment with a real specialist, I was told that all I needed was a routine cleaning and that I was nowhere near needing any kind of surgery or specialist treatment.
This place is a scam. They use fear tactics and grossly exaggerate conditions to pressure you into expensive, unnecessary treatments. They don’t care about your health — only your money.
If you value your health (and your wallet), GO SOMEWHERE ELSE! Shawny S
Google Review Posted On: 04/26/2025 Just want to say . They don’t call you at giving appointment time. I waited 1hr before my daughter was called. I kept going to the receptionist asking when we will be called. She was nice about it telling me how they a little backed up. Yvette the office manager I was dealing with is so nice easy to talk to. She explained the finances, the options we have. Nothingbutthetruth Google Review
Google Review Posted On: 04/13/2025 On April 12,2025 approximately 1015am I went to Flatlands Family Dental located at 7919 Flatlands Ave, Brooklyn, NY 11236 to see the dentist. Because I had a dental emergency which I waited for 2hrs for my appointment to no avail. I came and sat down and explained to the receptionist that I was in excessive pain. After about 2hrs I was shown a room where the assistant xrayed my mouth than told me the dentist be with me in a minute. A little while later a old African American woman name Ms.Yvette came in the room and started to try ro sell me invisline. Which I explained to her I'm not interested and I'm in alot of pain. She aggressively yelled' you need a root Canal/ crown on your tooth and I see you was told before you not going to have no teeth left if you dont get with the program. At the time other passing by patient was looking in the room to see what was the commotion. I felt embarrassed and bewildered.She yelled ' Who you think is going to pay for this?, maybe we can run your credit?' I explained to her that won't me necessary. She yelled at me if you can't pay you have to leave!!' I asked to see the dentist.I have rights as a patient. She than stormed out of the room and mumbled some absentees under her breath. I explained to the dentist that I was in excessive amout of pain. He said that he leave it to Ms. Yvette which I said she have no empathy towards the patients. And left the office without any medication or relief of treatment. Talib D Google Review
Google Review Posted On: 04/09/2025 Very professional on time with appointments and procedures are explained as the attend to you. Highly recommend. Keep up the great work. 😁 😊 Andrene S Google Review
Google Review Posted On: 04/03/2025 Dr. Held is a wonderful dentist especially when it comes to numbing. Dr. Nasiba Is also a wonderful assistant. Great doctors Jacob B Google Review
Google Review Posted On: 03/20/2025 Bibi A Google Review
Google Review Posted On: 03/17/2025 Pearl P Google Review
Google Review